Document Type

Other

Publication Date

2003

Abstract

In order to improve our understanding of how corporate strategies can affect worker

health we organised a special symposium at the 2003 international ergonomics

association (IEA) conference in Seoul Korea.

While global productivity has been increasing so have employees work-related disorders

and related costs. We invited 4 groups from around the world to share their recent

experiences examining how strategic decisions by manufacturers can affect ergonomics

in the resulting work systems. The bulk of this report is their written work and visual

aids used in the symposium presentations.

Each presenter dealt with a different aspect of Strategy.

Key Findings Include:

• Work-related disorders have their roots as unintended side-effects of early

strategic decisions made in the production system design process.

• Ergonomists are political agents who should seek coalitions of support to

promote ergonomic priorities and objectives in the organisation

• Companies can improve productivity and ergonomics simultaneously in

improvement projects. (Though, despite apparent success the work might not be

continued!)

• Corporate strategies can have both positive and negative effects on ergonomics –

participatory ergonomic strategies show good results, ‘lean’ approaches and

‘downsizing’ can lead to increases in risk.

• While sociotechnically innovative production systems are being abandoned,

elements of these systems appear to have both productivity and ergonomics

benefits over traditional line-based assembly.

This international symposium has served both to raise awareness of, and share

information on, the importance of corporate strategy as an early determinate of workrelated

disorders of operators in modern production systems.

Comments

For a more in-depth look on this subject, please see: Dul, J. And Neumann, W.P. (2009). Ergonomics contributions to company strategies. Applied Ergonomics, v40(4): 745-752. Neumann, W.P. And Dul, J. (In Press) Human Factors: Spanning the gap between OM & HRM. International Journal of Operations and Production Management. For a case study example, please see: Neumann, W.P., Winkel, J., Medbo, L., Magneberg, R. and Mathiassen, S.E., 2006. Production system design elements influencing productivity and ergonomics - A case study of parallel and serial flow strategies. International Journal of Operations & Production Management, 26(8): 904-923.